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Privacy Policy

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Last updated: [16/11/2025]

Welcome to The Waxed Cheese Company.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.thewaxedcheesecompany.com, make a purchase, or interact with our services.

We value your trust and are committed to keeping your information safe, transparent, and only used for the purpose of serving you better.

 


1. Who We Are

The Waxed Cheese Company (“we”, “our”, or “us”) is a UK-based business specialising in the sale and delivery of waxed cheeses and related products.


You can contact us at: info@thewaxedcheesecompany.com

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2. Information We Collect

We collect personal data that you voluntarily provide when interacting with our website, including:

  • Personal identification details: name, email address, phone number, and billing/delivery addresses.

  • Payment details: processed securely via our payment partners (we do not store your full card details).

  • Account information: if you create an account on our website.

  • Order history and preferences: to help us fulfil and personalise your orders.

  • Website usage data: IP address, browser type, device data, and browsing behaviour (via cookies and analytics).

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3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order, account, or enquiries.

  • Send updates, promotions, or newsletters (only if you’ve opted in).

  • Improve our website, customer service, and product range.

  • Comply with legal and regulatory obligations.

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4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contractual necessity: to fulfil your orders and provide customer support.

  • Legitimate interest: to improve our services and prevent fraud.

  • Consent: when you sign up for marketing emails or optional features.

  • Legal obligation: to meet tax and accounting requirements.

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5. How We Protect Your Data

We use secure servers, encrypted payment systems, and industry-standard data protection practices to keep your information safe.
Only authorised staff and service providers have access to your personal data.

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6. Sharing Your Information

We only share data when necessary to operate our business, for example:

  • Payment processors (e.g., Wix Payments, PayPal, Stripe)

  • Delivery partners (e.g., Royal Mail, courier services)

  • Marketing and analytics providers (e.g., Wix Analytics, Google Analytics)

We do not sell, rent, or trade your personal data with any third parties for their own marketing purposes.

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7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content.
You can manage or disable cookies at any time through your browser settings.
For more details, please see our [Cookie Policy] 

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8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to certain types of processing.

  • Withdraw consent (for marketing emails).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, contact us at [Insert contact email].

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9. Data Retention

We keep your data only as long as necessary to:

  • Fulfil your orders.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce our agreements.

Once no longer required, your data will be securely deleted.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy from time to time to stay informed.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@thewaxedcheesecompany.com
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